PAIA Manual

This manual is published by SlipTap (Pty) Ltd in terms of section 51 of the Promotion of Access to Information Act, 2000 ("PAIA"). It explains the records we hold and how to request access to them.

1. About the private body

Name	SlipTap (Pty) Ltd
Registration no.	2026/593880/07
Nature of business	Digital receipts platform — software that lets consumers save and manage their shopping receipts digitally.
Registered address	6 Knox Road, Umhlali, Ballito, 4420, South Africa
Website	sliptap.co.za

2. Information Officer

Requests for access to records must be addressed to the Information Officer:

Information Officer	Nathan Kleyn
Email	admin@sliptap.co.za

The Information Officer is registered with the Information Regulator of South Africa in terms of section 55 of POPIA.

3. The Information Regulator's Guide

The Information Regulator has, in terms of section 10 of PAIA, compiled a guide on how to use the Act. It is available in each official language from the Regulator: inforegulator.org.za · PAIAComplaints@inforegulator.org.za · +27 (0)10 023 5200.

4. Records available without a formal request

Some information is freely available and does not require a PAIA request — for example, our Privacy Policy, Terms of Service, and general product information on sliptap.co.za. A user's own account and receipt data is available to them directly inside the SlipTap app.

5. Categories of records held

SlipTap holds records in the following categories. Access to any of them is subject to PAIA and the grounds for refusal in the Act.

Statutory & company records

• Founding documents, registration and CIPC records, share register, minutes and resolutions.

Financial & tax records

• Accounting records, bank records, tax records (SARS), invoices.

Customer / user records

• Account details (email address, name).
• Saved receipts (store, date, items, totals).
• Linked-card display details — the first 6 and last 4 digits and card type only (never a full card number).
• Consent records (what a user agreed to, and when).

Operational & supplier records

• Agreements with our service providers (for example our cloud database, hosting and AI processing providers), and internal operational records.

Personnel records

• Records relating to the directors and any employees or contractors.

6. How to request access

1. Complete the prescribed request form (Form 02) under the PAIA Regulations.
2. Send it to the Information Officer at admin@sliptap.co.za.
3. Provide enough detail to identify the record and yourself, the form of access required, and your contact details. If you are requesting on behalf of someone else, include proof of your authority.
4. Pay the prescribed request fee and any access fee set out in the PAIA Regulations (we will notify you of any access fee before processing).
5. We will respond within 30 days as required by PAIA (extendable in the circumstances the Act allows).

7. Grounds for refusal

A request may be refused on the grounds set out in Chapter 4 of Part 3 of PAIA — for example, to protect the privacy of a third party, commercially sensitive or confidential information, or where the Act otherwise requires or permits refusal.

8. Remedies

If a request is refused, you may lodge a complaint with the Information Regulator, or apply to court, as provided for in PAIA. Contact the Regulator at PAIAComplaints@inforegulator.org.za.

9. Availability of this manual

This manual is available on our website at sliptap.co.za/paia, at our registered office on request, and from the Information Regulator.